Patient Flow and Office Efficiency

What's included?

  • Evaluation of the patients flow through the office and the efficiency of existing procedures to handle the daily patient load.
  • Staff meeting conducted to solicit feedback and perspective from all employees.
  • Mapping of the current process.
  • Identification of bottlenecks and waste.
  • Complete review of the following:
    New patient information packet, existing patient information packet, history and physical documents, superbill, copy of each providers schedule, policy and procedure manual, end of day summary report, balancing procedure, retail products inventory.
  • Areas to be observed for patient flow and office procedures: reception area/waiting room, front office, back office, exam rooms, consult rooms, and treatment rooms.

Patient Flow and Office Efficiency is available as an individual service or as part of the Tier Three Retainer Package. Please contact us to request pricing information.