- The Patient
- Patient Quality of Care Survey
- Patient Flow and Office Efficiency
- Website Review
- The Practice
- Financial Performance Review
- Practice Mystery Shopping
- Marketing Review
- Revenue Cycle Assessment
- Strategic Business Planning
- The Personnel
- Staff Training
- Employee Job Satisfaction Survey
- Staff Efficiency Survey
Staff Training
Our team provides a suite of customized staff training sessions to meet your needs. We work with you to diagnose the true area of opportunity and then provide the proper staff educational program.
We typically conduct a Patient Quality of Care Survey, Practice Mystery Shopping, and an Employee Job Satisfaction Survey prior to designing the training curriculum. This helps us understand your needs and also paints a more complete picture of your practice by covering all three core areas of your business.
Sample of training programs offered:
Staff
- Customer Service
- Telephone Skills
- Implementing a Patient Treatment Plan
- The Aesthetic Consult
- Team Building
Management
- QuickBooks
- Management and Leadership Skills
- Coaching and Counseling
- Interviewing Skills
- Managing Your Practice Through a Challenging Economy
- Practice Performance Improvement
Provider
- Non-Surgical Aesthetic Procedures
Staff Training is available as an individual service or as part of the Tier Three Retainer Package. Please contact us to request pricing information.
